Terms and Conditions

Welcome to Mattress Cleaning Experts. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

We provide professional mattress cleaning, couch cleaning, and upholstery cleaning services across Brisbane and surrounding areas. All services are subject to availability.

• Bookings can be made via phone, website form, or email.
• You agree to provide accurate information when booking.
• We reserve the right to reschedule appointments due to unforeseen circumstances.

• Pricing depends on the type of service, size, and condition of items.
• A quote will be provided before service confirmation.
• Payment is due upon completion unless otherwise agreed.

• Please provide at least 24 hours’ notice for cancellations or changes.
• Late cancellations may incur a fee.

• Ensure access to the property at the scheduled time.
• Remove personal belongings from items to be cleaned.
• Inform us of any existing damage, stains, or special conditions.

While we strive to deliver the best results:

• Some stains, odours, or damage may be permanent.
• Results may vary depending on fabric type and condition.

• We take reasonable care while providing our services.
• Mattress Cleaning Experts is not liable for pre-existing damage or wear and tear.
• Liability is limited to the value of the service provided.

We use eco-friendly and non-toxic products. However, customers should inform us of any allergies or sensitivities prior to service.

• All content on this website is for general information only.
• You agree not to misuse the website or attempt unauthorized access.

We may update these Terms and Conditions at any time. Changes will be posted on this page.

If you have any questions about these Terms and Conditions, please contact us:

Mattress Cleaning Experts
Email: cleanmattress01@gmail.com
Phone: (07) 1234-5678
Location: Brisbane, Australia